Privacy Policy — p789 Casino

Introduction

This Privacy Policy ("Policy") is issued by p789 ("p789," "we," "us," or "our") and applies to all personal data collected from individuals ("you," "Player," or "User") who access or use the p789 online gaming platform at p789.one, including any associated mobile-optimized interfaces, applications, and related services.

p789 is committed to protecting the privacy and personal data of all Filipino players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). This Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal data.

By registering an account with p789, accessing the p789 platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the p789 platform immediately.

Data We Collect

p789 collects the following categories of personal data from players and platform users. The specific data collected may vary depending on the services you use and the stage of your relationship with p789.

p789 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where required by law or where you voluntarily provide such information in the context of a responsible gaming self-assessment.

How We Collect Your Data

p789 collects personal data through the following channels and methods:

• Direct Collection: Data you provide when registering a p789 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical data collected automatically when you access the p789 platform, including through cookies, web beacons, log files, and similar tracking technologies. See Section 7 for more details on our cookie practices.
• Third-Party Sources: Identity verification data from government ID databases or third-party KYC service providers used to confirm your identity and age. Financial data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank in connection with your transactions.
• Publicly Available Sources: In limited circumstances, p789 may supplement your data with information from publicly available sources for fraud prevention or AML compliance purposes.

How We Use Your Data

p789 uses the personal data we collect for the following purposes:

• Account Management: To register and maintain your p789 player account, verify your identity and age (21+ requirement), and manage your account settings and preferences.
• Service Delivery: To provide access to p789's games and features, process your bets and transactions, and deliver the gaming experience you expect from the platform.
• Financial Processing: To process deposits and withdrawals in Philippine Peso (PHP) via your chosen payment method, and to maintain accurate financial records of all transactions.
• Legal and Regulatory Compliance: To comply with our obligations under Philippine law, including the Data Privacy Act, Anti-Money Laundering Act, and applicable PAGCOR regulations. This includes conducting KYC checks and filing required reports with the AMLC.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct on the p789 platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming support to players who need it.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through p789's support channels.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the p789 platform.

p789 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

Legal Basis for Processing

p789 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your p789 account, process transactions, and deliver gaming services as described in our Terms and Conditions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC obligations, AML reporting requirements, and PAGCOR licensing conditions.
• Legitimate Interests: Processing is necessary for p789's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — p789 relies on your freely given, specific, and informed consent. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Data Sharing & Disclosure

p789 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals in PHP.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged by p789 to confirm the identity and eligibility of players.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law or regulation.
• IT and Security Service Providers: Cloud hosting providers, cybersecurity firms, and technical support vendors who process data on p789's behalf under strict data processing agreements.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors engaged by p789 in connection with legal proceedings, compliance reviews, or corporate transactions, subject to professional confidentiality obligations.
• Law Enforcement: Philippine law enforcement agencies where p789 is legally compelled to disclose data in connection with a criminal investigation or court order.

Cookies & Tracking Technologies

p789 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data that helps us improve our services. The following types of cookies are used on the p789 platform:

• Strictly Necessary Cookies: Essential for the operation of the p789 platform. These cookies enable core functions such as account login, session management, and security features. They cannot be disabled without affecting platform functionality.
• Performance and Analytics Cookies: Used to collect anonymized data about how players interact with the p789 platform, including pages visited, time spent, and error messages encountered. This data helps p789 identify and fix issues and improve the overall user experience.
• Functional Cookies: Allow p789 to remember your preferences, such as your preferred language, display settings, and responsible gaming limits, so you do not need to re-enter them on each visit.
• Marketing Cookies: Used with your consent to deliver relevant promotional content and track the effectiveness of p789's marketing campaigns. These cookies do not share your data with external advertisers.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the p789 platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

Data Security

p789 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and p789's servers.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Two-factor authentication (2FA) available for all p789 player accounts.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the p789 platform.
• Intrusion detection systems and 24/7 security monitoring of p789's infrastructure.
• Secure data centers with physical access controls and environmental safeguards.

While p789 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, p789 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act and NPC Circular No. 16-03.

Data Retention

p789 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active p789 account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AML obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and its implementing regulations.
• Gaming Activity Logs: Retained for a minimum of three (3) years from the date of each gaming session, for dispute resolution and regulatory compliance purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution or legal proceedings.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of your consent decision.

Upon expiry of the applicable retention period, p789 will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes.

Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by p789. To exercise any of these rights, please contact p789's Data Protection Officer using the details in Section 14.

• Right to Be Informed: The right to be informed of how your personal data is being collected, processed, and used by p789, as described in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data p789 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate, incomplete, or outdated personal data held by p789.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to p789's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on p789's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe that p789 has violated your data privacy rights.

p789 will respond to all verified data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, with prior notice to you. p789 reserves the right to verify your identity before processing any data subject request.

Children's Privacy

The p789 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. p789 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the p789 account registration process, and p789 employs technical and manual measures to prevent underage access to the platform.

If p789 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered a p789 account, please contact our support team immediately so that we can investigate and take appropriate action.

Third-Party Links

The p789 platform may contain links to third-party websites or services, including payment processor portals and regulatory body websites. These third-party sites operate independently of p789 and are governed by their own privacy policies. p789 is not responsible for the privacy practices, content, or security of any third-party website.

We encourage you to review the privacy policies of any third-party sites you visit in connection with your use of p789's services. The inclusion of a link to a third-party site on the p789 platform does not constitute an endorsement of that site's privacy practices or content.

Updates to This Privacy Policy

p789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made to this Policy, p789 will notify registered players via email or through a prominent notice on the p789 platform prior to the changes taking effect.

The effective date at the top of this Policy will be updated to reflect the date of the most recent revision. Your continued use of the p789 platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should discontinue use of the p789 platform and may request account closure by contacting our support team.

We recommend reviewing this Privacy Policy periodically to stay informed of how p789 is protecting your personal data. Archived versions of previous Privacy Policies are available upon request by contacting our Data Protection Officer.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way p789 handles your personal data, please contact our Data Protection Officer. p789's customer support team is available 24 hours a day, seven days a week via live chat on the p789 platform for general inquiries.

For formal data privacy requests — including requests to access, correct, or delete your personal data — please submit your request in writing to:

Data Protection Officer — p789
Email: [email protected]

Please include your full name, registered p789 account username, and a clear description of your request or concern in all correspondence. p789 will acknowledge receipt of your request within three (3) business days and will provide a substantive response within fifteen (15) business days.

If you are not satisfied with p789's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information on your rights under the Data Privacy Act, please visit the NPC's official resources.